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Frequently Asked Questions
Is Chili’s a fast-food restaurant?
Not at all! Chili’s is a casual dining restaurant where every meal is freshly prepared and made to order. Your food is cooked only after you order it, so every dish arrives at your table fresh and packed with flavor.
What kind of ingredients does Chili’s use?
We believe great food starts with quality ingredients. Our beef is 100% real beef (never meltique) and we use fresh vegetables, real cheese, and signature spices to create the bold flavors Chili’s is known for.
Is Chili’s Indonesia halal?
Yes, Chili’s Indonesia is officially halal-certified by BPJPH (Certificate No. ID31110040187390126). We do not serve pork, lard, or alcohol, and all of our ingredients are carefully selected to comply with halal standards.
Why are Chili’s portions so big?
Because we want you to leave full and happy! Chili’s is known for generous portions that are perfect for sharing. Whether you're ordering burgers, fajitas, or Fresh Mex favorites, every dish delivers big on both flavor and value.
Can I host private events at Chili's?
Yes. Our VIP Room is available for birthdays, corporate gatherings, meetings, and other special occasions. Please contact the restaurant for availability and more information.
Do you accept cashless payments?
We accept major debit and credit cards, QRIS, and other available digital payment methods. We also accept cash.
Do I need a reservation?
You don't need a reservation to dine at Chili's. Walk-in guests are always welcome! If you'd like to plan ahead for a larger group or reserve a VIP room, we're happy to help. Simply contact the restaurant via WhatsApp to make a reservation, subject to availability.
How can I order Chili's for takeaway or delivery?
You can order your favorite Chili's meals for takeaway or delivery through our official partners, depending on your location.
Do you have vegetarian options?
Yes. We offer several vegetarian-friendly dishes. Please let our team know if you have any dietary preferences or allergies, and we'll be happy to assist.
Do you celebrate birthdays?
Absolutely! We'd love to celebrate with you. Please inform our team in advance if you're planning a birthday celebration so we can help make it memorable. Chili's Members can also enjoy a special birthday treat on us.
Do you have a kids' menu?
Yes! We offer kid-friendly meals that are perfect for children aged 12 and under.
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